Debenhams interviews are mostly typical interview questions based. The interviewers are focusing on the customer service related questions. There will be a kind of role play. They will ask you to demonstrate how you would manage a difficult customer. Can you be polite and professional even when a customer is difficult and demanding? The interviewer will want to see that you value the customers.
There will be a section where you will need to sell a product too. You will be asked to sell an unpopular item. You will need to show your sale skills during this part. Be creative and show them that you can sell their products if they employ you.
Debenhams are the one of the most popular department stores in the country. Debenhams jobs are therefore popular in the UK. The company is receiving hundreds of job applications every week. You must prepare for your interview if you win one.
You should also have an excellent CV and a covering letter along with it to win an interview from Debenhams. Needless to say that you should highlight your sales and retail skills in order to receive the full attention of the Debenhams guys.
Don’t be too nervous and be there at least 15 minutes before the appointed time to get used to the place.
“Name an occasion when you have received good customer service?”
“What do you think are our main competitors?”
“How would you get the customer to spend more?”
Tell me about yourself
Why should we hire you?
Why do you want this job?
What is your greatest strength?
What is your greatest weakness?
What are your salary expectations?
What motivates you?
You can check out the given answers for the interview questions in this page and try to give your own ones.