You can use this covering letter example for free after amending it to suit.
Cover Letter for Customer Services
Mr John Brown
222 Every Road
Mrs Jane Smith
Dear Mrs Smith
Application for the post of Customer Services Assistant
I was very interested to read about the vacancy within your company’s customer services team and I enclose my CV for you to consider.
I have a good range of office experience, including secretarial work, word processing and data entry. More importantly, I have a lot of general reception experience and have found that I really enjoy talking to and helping customers. I have good problem solving abilities and find it easy to empathise with customers and focus on solving any problems they may have.
As a result of my experience, I have an excellent and confident telephone manner and can work efficiently with the Microsoft Office software suite, e-mail and intranet systems. I have good team working skills and enjoy being part of a team environment.
I understand the importance of established customer service procedures and feel sure that I can provide you with a reliable and accurate service. I am an effective worker who can develop good working relationships with colleagues and supervisors. I really feel that I can meet the requirements of the post and am keen to join such as reputable organisation as ABC Company.
I would be pleased to attend for interview at your convenience to allow me to discuss my experience and qualities further. My full contact details can be found on my CV.
Thank you for your consideration.