Hi, I work for boots for the past 6 years and I love it.. it is a great company to work for. as for the interview, i would suggest dressing respectable in something like a shirt and trousers. boots are also very big into team work so make sure to mention that you work well in a team and maybe say examples of how you worked well in a team in a previous job or maybe in something else such as work carried out for school or something. also make sure to let them know that you are aware that the customer is always right and say that if you had an ‘awkward’ customer you should always be very nice towards them no matter how angry they get with you and that if there were any issues you would report it straight to the manager. boots is very big into customer care also so keep this in mind!!! I hope this helps… they sometimes use role play as an interview method whereby the interviewer pretends to be a customer and asks for advice between two products one being a boots product and another being a different brand. so be prepared for things like this just in case!! they dont want you to know what they products are, if you do though that would be a plus, but they mainly look at how you react to a customer with a question on the spot, so dont act shy, speak up.. Good luck with the interview