H. Samuel is a high street jewellery chain. They sell jewellery for men and women, some ornaments and gifts as well as doing valuations and buying gold. They usually take on sales assistants and store managers.
To get a job with H Samuel, you will need to have good customer service skills but also show an interest in jewellery. It is therefore wise to make sure that you know plenty about it. Take a look at their website and learn about the types of jewellery that they sell so that you have some knowledge of that it is also worth noting particularly interesting ranges.
You will need to show that you have good customer service skills and so highlight any relevant experience that you have of this, where you can. You may be asked how you would cope with difficult customers and so consider what you might do. Refer to cases where you have been in the situation before and what you did, if you can. Consider what you feel makes a good customer service assistant and explain that is what you would like to be like.
You are likely to be asked why you want to work for them and so consider this beforehand. It is always good to say something like you have always liked the company, shop there regularly or heard good things about them.
It is good to do some research about the company, find out about their history so that you can answer questions about it, should they be asked.
If you are going for a management role, then you will still need to show you have good customer service skills as well as an interest in the company. However, you will also need to show that you have experience of managing people. If you have not worked as a manager before then highlight any qualifications that you have or any qualities that you think you have that would enable you to perform well in the role.
As you will be dealing with valuable items, then you may need to prove that you are trustworthy as well. Consider when you have been in a position where you have had to handle valuable things in the past that you can use to demonstrate this.