I went for an interview today at Homebase.
When I went in, the interviewer read through my application form with me, asking me to elaborate on the questions that had been asked in the application form (why Homebase, what can you bring to the team, what can you do to provide great customer service, what part you have played in a team situation, and then about hobbies and experience).
I was then asked to look at a series of images. For each image, I had to state what the member of staff was doing wrong. For example, one man was ignoring customers that clearly needed help, and there were no leaflets or baskets for customers.
Finally, I was given an item and asked to sell it to the interviewer. I had to explain about the item and it’s features (mine was a bucket, so I explained about the handle type, the amount it held, and that it could store water, cleaning products, debris and soil from the garden or building work, etc). The interviewer did one first, so he ‘sold me’ another product, before letting me have a go.
After this, I asked my questions and was told that I would have to wait to see if I had been successful, but that I had done very well.