Customer services or retail, you will definetely have a face to face interview. If you just read about interview questions and answers on our job forum, that will be alright.
Manager who interview you will ask about your personal details and things about the work.
First try to answrer this qyestion:
What motivates you?
O2 face to face interview takes about 1 hour and depend on the location and the position there will be one or 2 interviewers in the room.
They will ask you some questions to understand more about your personal and work life.
You should really be relax and be yourself during the interview.
You can always come back to any question again if you remember later.
Take your time, be honest, no lies and talk positive!
If you have any other questions then please do not hesitate to ask!
What motivates you?
Tell me about yourself?
How do you handle stress and pressure?
How many hours do you usually work?
INTERVIEW QUESTIONS AND ANSWERS