There are no entry requirements to become a Post office customer service asssistant in the UK however good numeracy and literacy skills are essential.
Key skills for a Post office service clerk
- good maths skills
- the ability to work quickly and accurately in a very busy environment
- a good memory for forms and services
- good communication skills, for understanding customer needs and explaining services
Once you get into this career, your duties will be:
- selling financial products and services to meet targets
- selling stamps and dealing with letters and parcels
- paying out pensions and benefits
- accepting bill payments
- dealing with vehicle registrations and car tax
- checking passport and driving licence applications
- selling travel insurance and foreign currency
- making sure the books balance at the end of the day