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I have just learnt that i will have a telephone interview with Santander on thursday for a customer service position in their call centre.
They said that they would send me some documents about interview, some kind of tips and information for me to help with my interview.
i still haven’t got them so i am a bit worried now!
Any help greatly appreciated!1)Why Santander
2)Why the personal banking advisor role?
3)Describe a time you had to work in a team?
4)Describe a time when you had to change the way you do something to meet a target
5)Describe a challenge that you have been through
6)Describe a time when you had to serve a customer with excellence.why personal banking advisor
what am i most looking forward to in the role
where do i see myself in 5 yr time
why should they hire me
describe a time when i had to change the way i do something to meet a target
describe a time when i had to work as a team
describe a challenge i have been through
describe a time when i lead a team
give example of time when i failed to complete a task
describe a time when i dealt with aconfrontation
describe a time when i had to serve customer with excellenceTell me about yourself
What do you expect from a supervisor?
Describe a typical work week?
How do you handle stress and pressure?
What are you passionate about?
Why do you want to work here?
How do you evaluate success?
Give some examples of teamwork
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