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Long time job seeker here 🙂
I have applied for a job at Toolstation job for a sale assistant position.
I have got a date for an interview with a manager so was wondering if anyone had this interview before and have time to reply me!
thanks
LindaHi There,
With a high street store they are going to be looking for someone who is capable of serving the public in a friendly and helpful manner, whilst looking smart and presentable. A combination of a smart skirt or trousers, with a smart shirt or fashion top would look smart.
Usually in these types of interviews you will be expected to answer a range of questions about working in customer facing environments and assisting customers, as well as answering questions about any previous similar roles you have undertaken, so think in advance of examples you can give of good service given or how you have relatable experience.
Just remember to keep calm in the interview and listen to what you are being asked. Be honest, and if you are struggling, don’t be afraid to ask for a few minutes to think. Research the company so that you know all about them, and be sure to have some questions of your own lined up to ask your interviewer, and remember, if you don’t get the job don’t see it as rejection- you wouldn’t want a job that wasn’t suited to you, so it’s important to be honest.
Good luck!
I also have an interview today, how was it? What did they ask you and did you have to do anything practical?
Toolstation sell a selection of tools such as power tools, fixings, hand tools, ironmongery, painting and decorating items and landscaping products. In essence they are a hardware shop. If you want to work for them, it is likely that you will need an interest in tools as well as retail. Make sure that you find out all about the company in case you have to prove your interest in the company by demonstrating your knowledge of them.
Branches tend to open late most nights and therefore you may be asked about your willingness to work evenings as well as during the day. This is something you need to consider and if you cannot do evenings, then it may not be worth going ahead with the interview, but it does depend what is in the specific job requirements.
You will need to make sure that you emphasise any customer services experience that you have. This is very important, whether you are working on the shop floor or doing another job for the company. Even if it is only voluntary work, you should mention it as it is very important.
The company also employs managers and you will need to have some previous experience to apply for this role. You may need qualifications as well and you will need to make sure that you are able to respond to questions that will test your management ability. This might be to do with how you might motivate a team, discipline them or generally manage them. You may need to come up with examples of when you have done this in the past and how you feel you could apply that experience to your new role. Make sure that you are aware of the job requirements in case you are asked about how you will meet them.
The company website has details of all of the products that they sell and so make sure that you familiarise yourself with them. Obviously you will not be able to learn everything, but if you have an idea of the types of things that they sell, then this will be a good start.
Hope the interview went well and you got the job!
An interview usually means that they have a general good impression of you from your CV and any other documents you sent. In a way, you can relax a little because you’re already “in their good books”, so to speak. However, the interview is arguably the most crucial part when it comes to securing a job, so make sure you don’t get complacent and make sure you’re thoroughly prepared.
Hi guys!
I successfully applied for the Sales Advisor role too. Just some words of advice, there is a short test to begin with during the interview, testing your addition, pairing and general mathematics skills related to working behind the tills. They ask you how much you know about the company, what you can offer them in terms of customer service and if you have any experience that could be applicable to a sales setting eg. a previous job in retail or an experience that developed your confidence with public engagement. They also look for someone who will fit in with the crowd they have so try and stay positive and smiley throughout the interview and try to be felxible with hours as they’ll ask if you can go over the hours specified during busy periods (spring and autumn for them).
It was a really nice interview and I felt comfortable with the person who interviewed me. Dress smartly and stay positive and im sure you’ll do well!
I am applying for a job with toolstation has anyone got any advice on what to put in the application form i desperately need to at least get an interview so id be grateful for any help 🙂
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