Account Handler interview questions and tips:
An account handler usually develops the businesses accounts and increases sales. An account handler is often found at an insurance company where they promote their products to brokers and independent financial advisers (IFA).
There are many different tasks undertaken by an account handler which include working to pre-determined sales targets, dealing with claims and ensuring they are passed to the relevant departments, ensuring the qualifications of agents and helping to develop the publicity literature.
There aren’t any educational qualifications necessary to be an account handler however employers will expect good GCSE results particularly in English and Maths. It is possible that A levels may be required in order to be accepted onto management training schemes.
A successful account handler will have good communication skills, should be able to negotiate, be able to organise themselves, be able to work as part of a team, or on their own as required.
It is usual to start in a lower position, perhaps a sales administrator before working up to account handler after having some considerable experience.
When being interviewed at a new company it is essential that they have full details of previous experience and qualifications as although a degree isn’t necessary, it is always beneficial to offer additional qualifications.
Be prepared for the interview and have as much information as possible about the company which shows the interviewer that you have given some thought before attending the interview.
Dress smartly and arrive punctually – it really isn’t good manners to be late, and in many cases you may not be offered the position if you miss your appointment time. Smile at the interviewer and speak clearly when answering questions. Be enthusiastic and look as though you are pleased to be there. If you are nervous, this can spoil the interview because you aren’t concentrating on the questions. Sound confident and it will assist you. Don’t look down at the floor. Speak to the interviewer and smile as this will lift your tone and make your answers sound more interesting.
If you don’t hear a question or didn’t understand it, ask the interviewer to repeat it. It is much better to do this than try to guess at what was asked, and then answer incorrectly.
Towards the end of the interview, make sure that you say that you would like the job if it is offered to you and thank the interviewer. Ask if they know when they will be making their decision as this shows that you are interested.