Bank Cashier interview questions and tips:
A cashier is usually the first face seen by the customer during their day to day transactions at their bank. It is important that the bank cashier always remains professional whilst being friendly, and should know regular customers by name. The majority of staff working “on show” in a bank usually wear uniforms to present a corporate image.
Many bank cashiers don’t start in that position, but usually will have a clerical role which, with time and experience can lead to being offered a position as cashier. Quite a lot of banks now have small “sub” branches and it may be the policy of the bank to rotate cashiers from the nearest main branch out to the sub-branch.
A good bank cashier should be able to work as part of a team, and as the banks now sell various financial products and services to their customers, you will be expected to learn about every product sold by the bank. Some selling ability is therefore beneficial.
There aren’t usually specific qualifications to work in a bank, other than five GCSEs in good grades, including English and Maths. The bank will probably ask you to study towards recognised banking qualifications if you want to progress your career.
If this will be your first job, make sure that your check online to find out as much as possible about the bank. It is always useful to show that you have given some thought to the company.
Make sure that you arrive at the company well in advance of the appointment time. Lateness isn’t an option for anyone working at a bank as it must open on time every day. It is important to dress smartly, as if there isn’t a uniform, you will be expected to look professional every day.
Smile at the interviewer and shake hands firmly (without cracking bones). Answer all questions clearly and look at the interviewer. If you don’t understand or hear a question, ask for it to be repeated. If you still don’t understand, ask the interviewer to rephrase the question. This won’t cause a problem. They may have used a term which is unusual to you, but it is much better to say that you don’t understand.
Ensure that you have a couple of questions to ask at the appropriate time which shows your interest in the company. Be enthusiastic and thank the interviewer at the end and make them aware that you would like the job if it is offered to you.
Related: Cashier CV Example
Interview Questions for a Bank Cashier
How many different till systems have you worked on?How would you handle a difficult customer?What would you do if a product was damaged and you had to change the item?Do you manage to learn about the products and prices that you are selling or do you rely on the till doing the work?How many customers have you served on a busy day?What would you think was a quiet day in terms of customers?Who do you think are our biggest competitors and why?How do you handle stress and pressure?Check out most asked interview questionsTell me about yourselfWhy should we hire you?Why do you want this job?What is your greatest strength?What is your greatest weakness?What are your salary expectations?What motivates you?Give some examples of teamworkWhat can you contribute to this company?Good luck.