In this role you will be working in a government department where you will need to follow exact procedures as outlined by the government. You will need to have excellent communication skills with the ability to work with a number of internal and external people of differing levels.
If you have found a job you wish to apply for then please see the below example of a cover letter which may help you in your application.
Civil Service Administrative Officer Covering Letter
Application for a Civil Service Administrative Officer
Please find attached my CV for the application of a Civil Service Administrative Officer which I have seen advertised in (where, when).
In my previous roles I have had a great deal of experience in dealing with enquiries from the public on the telephone, face to face or more commonly online or via email these days and I feel that my communication skills are very good.
I have had the experience to deal with complaints from customers and escalate them where ever necessary. I feel that I pick up new systems quickly and am a proficient IT user with knowledge of many databases and systems.
I am very organised and methodical and I like to ensure that I research my information thoroughly before acting upon it. This ensures that no detail is missed out when it can be very crucial.
Although my past experiences has been within customer service and administration I feel that my skills are transferable and I am happy to learn new ways of working to enhance my skills for myself and my employer.
I am flexible in my approach to work and like to work as part of a team as well as on my own initiative.
If you have any questions about my CV and experiences, please do not hesitate to contact me.
I look forward to hearing from you.