Cover letter example for a Customer Adviser role. Amend as suitable and start applying for jobs with your newly written cover letter.
Customer Adviser Cover Letter Example
01 Any Road, Every Town, XX1 1YY
Mr John Smith
I would like to apply for the position as Customer Adviser, as advertised recently.
I have 10 GCSEs, and an NVQ in customer service and I am computer literate with certifications in Microsoft Office. I have good written and oral communications and am professional and flexible in my approach qualities, I believe, are very important in order to provide good quality customer service.
In my current position, I manage multiple tasks including being able to resolve problems and meeting targets. I am responsible for all administration and organisation of the activities for the sales department. I liaise with customers, talking on a day by day basis with enquiries, new clients who have just signed up to our services and existing clients where they have account queries. I answer incoming calls, discuss new products and services with potential customers, update the client accounts and handle all necessary customer correspondence.
On the personal side, I am calm and unflappable and very positive in my approach to tasks. I think this is essential when working in customer service.
I am keen to progress my career and feel this role would be challenging and demanding and would stretch me further.
I am available for interview at your convenience and references are available on request.
I attach my CV and look forward to hearing from you as appropriate.