This topic contains 4 replies, has 1 voice, and was last updated by Anonymous 5 years, 6 months ago.
- August 4, 2012 at 10:11 am #33044
I have an interview with Wetherspoons on next Monday and was wondering if anyone had this done before and has tips for me.
Thank youAugust 7, 2012 at 12:37 pm #35667
With a high street pub they are going to be looking for someone who is capable of serving the public in a friendly and helpful manner, whilst looking smart and presentable. A combination of a smart skirt or trousers, with a smart shirt or fashion top would look smart.
Usually in these types of interviews you will be expected to answer a range of questions about working in customer facing environments and assisting customers, even difficult ones, as well as answering questions about any previous similar roles you have undertaken, so think in advance of examples you can give of good service given or how you have relatable experience.
Just remember to keep calm in the interview and listen to what you are being asked. Be honest, and if you are struggling, donâ€™t be afraid to ask for a few minutes to think. Research the company so that you know all about them, and be sure to have some questions of your own lined up to ask your interviewer, and remember, if you donâ€™t get the job donâ€™t see it as rejection- you wouldnâ€™t want a job that wasnâ€™t suited to you, so itâ€™s important to be honest.
Good luck!January 26, 2013 at 9:13 pm #35668
Congratulations on landing an interview successful.
Wetherspoons is an excellent company to work for with a number of opportunities for the successful candidate. Your duties could include anything from cleaning, serving at the bar, waitressing or cooking in the kitchens. In light of this, you should draw on your skills of flexibility and willingness to ‘muck in’.
You must be a good team worker, and one who can excel in a busy environment while still offering and maintaining a high standard of customer service.
Answer questions in detail, but hold some information back. You don’t want to seem too forthcoming. I wish you every success!July 12, 2013 at 6:56 am #35669
Wetherspoon is a pub which serves food. They are known for being cheap and family friendly. You would mainly be working in the kitchens or doing bar work.
It is important to make sure that just because the pub is cheap, it does not mean that it does not want to give good customer service. You will need to show at interview that you will be welcoming and friendly to the customers. You will probably be asked for examples of when you were in certain situations and what you did in them. You may need to think of ways that you have helped people. They may ask you how to deal with complaints as well, such as a customer complains about the food but has already eaten most of it. You may also be asked to think about how you would sell a customer a dessert. Consider different scenarios and questions that you might get so that you are prepared for answering them. You may also have to explain how you will cope with the job if you do not have relevant experience, so would need to explain that you are a quick learner and enthusiastic and perhaps show how your past experience might help you.
They may want some bar experience, but they do take on people who have had none and will train you up, by allowing you to work alongside someone else. This means that it is important to demonstrate that you are a good learner and willing to take instruction. They sometimes prefer inexperienced people so that they can train them in their ways and so you could use that as a selling point. If you are working in the kitchens they may prefer more experience though and so be prepared for that.
They may ask you how many hours you want and what days you want to work. Be honest because if you are not, then you could get stuck with hours that do not really suit you. You want to make sure that you are happy. Pub hours can be from breakfast time until the early hours of the morning, depending on the branch and so you need to consider what you can do, especially if you are fitting it around another job, a course or a family.August 14, 2013 at 10:29 am #35670
Firstly, I would like to say congratulations on landing yourself a interview! because it is a pub, they will be looking for someone that is good at communication, make sure when you go into the interview you have got a smile on your face and you make eye contact with them, If you are cheerful then this will make them think you will be suitable for the job. You also need to show that you can be warm and welcoming to the customers as they come into the pub, this is also why you go into the interview with a smile on your face 🙂
Sometimes they look for people that have got experience in this kind of role, but don’t worry if you haven’t had any experience because some pubs do train you up.
just be kind & courteous and the job should be yours! ;D
also remember to ask questions if there is anything that you are unsure of, they would rather you ask questions then turn up to work not knowing whats going on.
hope ive helped, and good luck!!
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