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CV Example for Office Administrator
SUSAN FARMER
1 Viewhill Crescent, Tain AN1 1CV
Telephone: 01234 567 890
Mobile: 07750 123 456
Email: susanfarmer at example.com
PROFESSIONAL PROFILE
A resourceful, hard-working and dedicated individual with outstanding administrative and organisational skills and the proven ability to develop and implement effective new systems and procedures. Possesses excellent communication and IT skills with advanced knowledge of MS Office, is quick to grasp new ideas and concepts and always keen to develop new skills and expertise. Able to work well both independently and as part of a productive team, demonstrating the motivation and multi-tasking abilities required to meet demanding deadlines while maintaining the highest of standards. Articulate and proactive, combines a professional and confident approach with excellent interpersonal skills and can communicate concisely at all levels.
KEY SKILLS & EXPERTISE
• Efficient and professional attitude at all times
• Excellent time management
• Good team player
• Positive and friendly attitude
CAREER SUMMARY
2018–Present Office Administrator, Company Name, London
• Responsible for developing, implementing and monitoring efficient office activities in addition to managing all correspondence
• Undertaking diary management and making travel arrangements as well as organising meetings with associated catering and accommodation
• Providing excellent customer care, dealing with enquiries both over the phone and face to face.
• General administration tasks
• Making key contributions to the management of the communication plan while monitoring and updating programme plans on a wider basis
• Preparing comprehensive consolidated project status and performance reports for the OpEx team
2012–2015 PA/Office Manager, Leonardo plc, Godalming
• Undertaking PA duties including diary management for the IT Director in addition to managing team expenses, diaries and schedules and the IT budget
• Coordinating travel and accommodation arrangements as well as managing meeting schedules and organising lunches and refreshments
• Creating a range of documentation including presentations, correspondence, memos and reports as well as taking minutes when required, and providing secretarial support for the team and management
• Carrying out IT procurement activities, monitoring third-party suppliers to ensure consistently good value as well as maintaining the IT standard catalogue
• Overseeing the smooth operation of the procurement process, managing work queues and evaluating performance tracking activities
• Compiling reports highlighting costs of products and services as well as preparing data for forecasting and budgeting
• Undertaking office management activities with responsibility for stationery, equipment and company mobile phones as well as organising company and rental vehicles
• Keeping accurate records of holiday and absence in addition to establishing data tracking systems and developing efficient office procedures
CAREER SUMMARY cont.
2010–2012 Sales and Training Coordinator, Simon Says Leisure, Woking
• Working in a sales analyst role, preparing daily and monthly spreadsheets on behalf of the sales team and creating sales and performance graphs, sales and marketing presentations
• Maintaining the sales database as well as producing business reports on sales and income from membership joining fees and reconciling monthly commissions and quarterly bonuses
• Coordinating training activities, managing an online training diary and organising training events as well as preparing training packs and issuing joining instructions
• Delivering administrative support in sales and marketing as well as collating the training report on a monthly basis and organising accommodation, travel and refreshments as required
2000–2003 Business Support Executive, Graphic Office Supplies, Guildford
• Developing and delivering the online ordering system and training internal staff in its use in addition to providing administration of online accounts and the back-office system
• Demonstrating the online system to customers before closing sales, following up with system training as required
• Compiling online tutorials and training packs as well as providing full helpdesk support for the system
1998–2000 PA/Marketing Coordinator, Anarchy Ltd, Winchester
• Providing comprehensive PA support for the Sales and Marketing Director in addition to managing sales budgets and expenses and undertaking secretarial duties for the sales and marketing team
• Coordinating exhibitions, conferences and seminars in addition to organising mail shots and sourcing promotional items, liaising effectively with a range of suppliers and agencies
• Producing sales and marketing presentations as well as maintaining the database and delivering training as required
EDUCATION AND QUALIFICATIONS
ECDL European Computer Driving Licence
NVQ2 Customer Services
5 GCSEs Including English and Mathematics
FURTHER SKILLS
IT proficiency MS Office, MS Project and SPSS
Languages Intermediate Spanish
OTHER DETAILS
Driving licence Full/Clean
Interests include Hockey (captained Luton 2nd Eleven), Yoga and Violin
REFERENCES ARE AVAILABLE ON REQUEST
