Learnist.org

  
If you have been invited to an interview as a Banking Assistant then you may already have some prior banking knowledge but if not then you will probably come from a customer services background. The role of a banking assistant will have a great deal of contact with customers and need to have a very confident approach to customers and colleagues.

Before attending your interview, make sure that you have researched thoroughly the bank that you are hoping to be employed by. Do you have any prior knowledge of banking and if so with who? Draw comparisons that maybe you could bring into your interview?

You will need to dress very smartly for your interview as it is business dress or maybe a uniform when working in a bank and you need to come across as ready for business.

Your interviewer will be looking at your customer service skills and how you communicate with others. It is essential to have a calm and patient manner towards your customers but also you will be required to learn new products and services very quickly to be able to explain this to customers coming into the branch.

Banking Assistant Interview Questions

Some possible questions that you could be asked during your interview are:
How would you deal with an awkward customer? When would you feel you need to escalate a problem?What do you understand about the products and services we offer?Do you know anyone else who works for the name of the bank?How are your maths skills?Are you prepared to do any further training?Your interviewer will be looking how you can work towards targets selling new products, if you can work as part of a team and how you will manage with customers and learning new products. You will need to have a confident nature and be able to pay great attention to detail in this role.

Best Wishes.

  
If you are looking for a position as an Accounting Clerk then you will have had previous experience in working in an accounts department. You will usually do a variety of tasks in this role such as balancing accounts, dealing with invoices, petty cash etc and you may wish to do some accounting qualifications and progress your career from this role.

You will need to be very organised and efficient to do this role well and have a good head for figures. You will need to be able to demonstrate this at your interview so it is important to make sure you know exactly what the position entails and then you can match it to your CV and see what areas you are missing or if none what you would like to learn in the future.

Your interviewer will be keen to know how well you work on your own initiative and whether you are able to concentrate on figures for long periods of time and also how well you work in a team as you will usually work in a team with at least one other person depending on the size of the company.
During your interview you should prepare for questions such as:

Accounting Clerk Interview Questions
Have you ever worked with purchase orders and what system was used?What Accounts computerised packages have you used and to what level?What part did you play in dealing with the Accountants at the year end?How do you work, organised or chaotic?What kind of accounts queries have you had to deal with in the past?Where do you see your accounting career in the next 5 years?Your interviewer will be looking to make sure that you are a very thorough individual and very accurate and that you have a confidential nature as you will be privy to some very important and sensitive information.

You will also receive typical / most asked interview questions too:
Tell me about yourself.What are your strengths?What are your weaknesses?Why do you want this job?Where would you like to be in your career five years from now?What’s your ideal company?What attracted you to this company?Why should we hire you?What did you like least about your last job?When were you most satisfied in your job?What can you do for us that other candidates can’t?What were the responsibilities of your last position?Good luck with your interview. Let us know how it went.

  
If you have got an interview for a Boiler Technician role then you will be qualified in this role and have had to pass rigorous tests and exams to be qualified. You will also have to have some work experience throughout your training with some kind of mentor to ensure that you have trained thoroughly and are experienced enough to be able to fix, maintain and repair customer’s boilers. Depending on who you work for you could be working on commercial or private boilers.

Before going to any interview you need to be as well prepared as possible so the key here is to research effectively. You need to know exactly what type of company you are looking to work for and what the job role entails. You can match your skill set through comparing the job description and CV and doing a detailed summary on what you can and can’t do. This is important to be able to explain and turn to a positive any areas that you are less comfortable with.

Boiler Technician Interview Questions

You could be asked questions such as:
Where did you undergo your training?What boilers have you worked on to date?Why did you choose this career path?Explain in simple terms how a boiler works, as if you were talking to a customer with no prior knowledge?Do you have any restrictions to work, such as geographical area?Be prepared for your interviewer to want to know what type of person you are, how you deal with customers, if you have ever had any customer service training in the past and what your working method is? You will need to follow detailed appointments and will have a set time to do these appointments in to ensure that they do not over run and have to be re booked. You will probably be at your busiest in the winter months.

Remember that you will also receive typical interview questions too:
Tell me about yourselfWhy should we hire you?What makes you better candidate than othersWhat is your weakness / strength?Good luck.

  
If you have got an interview for a Business Consultant role then you will usually be experienced in business and being able to provide consultancy advice to customers and clients. You will need excellent communication skills and a confident approach to meeting clients and discussing various ways of improving businesses.

Before going to any interview it is important to do ample research into the company that you are hoping to work for and what services they provide. This will give you a good idea about what your possible role could entail.

Go through the job description carefully and check against your skill set and see what you are most comfortable in doing and what you would want to learn more about. Where do you think you will be in five years, how do you think your career will develop. Your interviewer will be interested to see how long you are going to be in this role and where you think your career will take you. As a business consultant you may specialise in an area but you will have a very general knowledge base.

Business Consultant Interview Questions

You could be asked questions such as:
What have been the 3 most important business developments this year?How do you build relationships with clients?What do you think clients look for out of a business consultant?What industry sectors are your favourite?What good business practices and procedures do you follow?To your interviewer you will need to demonstrate your thorough understanding of business but how you deal with clients and be able to talk to them at all levels and provide advice and support.

To do this role you will need to have a very confident nature and be able to communicate effectively direct to customers or through presentations etc.

Good luck.

  
If you have been offered an interview for an Administrative Assistant then you will need to be experienced in admin work consisting of typing, filing, organising documents, ordering stationery and equipment, dealing with queries etc.
You will need to be a very organised person who provides help and support to a department or a team in administration terms.

If you are ready to go to your interview, you need to do enough research about the company and the job role. Normally you can find a lot about a company by looking on their website and you need to research this carefully so that you can answer questions on the company when you are asked.

You also need to take the job description and your CV and see what skills you are confident of doing and what you need to pay a bit more attention to. This way it stops any embarrassing questions during an interview.

Always dress professionally to any interview, no matter how relaxed others seem to dress, you are still creating your impression to your interviewers and it is important to arrive looking very smart.

Administrative Assistant Interview Questions

You could be asked questions during your interview such as:
How competent are you on Microsoft Office packages?How much working knowledge do you have of Excel?How confident are you on the Telephone? Tell me about some calls that you have made in a professional capacity in the past?How would your previous Manager describe your work attitude?What projects and work have you been used to using on Word and Power point, please give examples?Why do you think you are the right person for this position?Why should we hire you?Tell me about yourselfWhat makes you better candidate than others?What motivates you?What is your experience in dealing with confidential documents?Can you describe a time when you have to work in a multi-disciplinary team?What is your weakness?What are your strengths?How do you deal with a difficult client?Describe a situation where you worked under pressureExample of problem solving in previous jobs whereby you got to the bottom of the problem quicklyHow well do you perform under pressureWhy do you want to work with us?Describe a time when you worked with difficult peopleDo you know what your typing speed is?How would you go about stocking up on stationery for the office?How would your previous Manager or colleagues describe your communication skills?Have you taken notes/minutes during a meeting and what kind of meetings?Where do you see your role in terms of an office structure?How do you keep information private and confidential from your colleagues?There are various questions that you could be asked during your interview so it is important to know your CV inside out as well as their job description and any research or other company information that you can find. Your interviewer will be looking to assess if you can fit into their team and company and make a difference to the gap they feel that they have in the company.

Good luck.

  
It is important to give best answers when you have been asked customer service related interview questions.

Do your research about the company that you are going to take an interview with. This will help you feel confident and feel less nervous.

Each single job gets hundreds of job applications so preparation is the key to stand out from the crowd.

Check out following questions and try to find the best answers for them all.

Customer Service Related Interview Questions
What is customer service? Tell me about a time you went out of your way to help a customer?Tell me about your previous work experience in customer service.What have you done to be a better customer service representative?What qualifications do you have that make you suitable for this position?Have you worked in customer service previously?Why do want to work in customer service?Are you a team player? What is good customer service? Do you prefer to work alone or with others?Can you work a flexible schedule?Tell me about a time you exceeded customer expectationsAre you available weekends and holidays?Are there any reasons why you can’t work your assigned hours regularly?Explain a time when you assisted in resolving a dispute between others.What if the customer is wrong? What do you do when you don’t know the answer to a question?What are the top three qualities everyone who works in customer service must have to succeed?What are the top qualities everyone who works in customer service needs to succeed?How do you achieve your goals and objectives?Why would you be a good fit for our company as a customer service representative?What do you know about our products and services?What have you done at your current company to increase revenues, reduce costs or save time?Can you share an example of how you handled a difficult customer? What makes you a good fit for the position?Would you like to add more questions to do list?

  
If you have been successful in getting an interview for a Buyer position then you will already have plenty of experience as a Buyer or Assistant Buyer and have worked in a retail position previously doing this role. Although no formal buying qualifications you will have a background in the area eg: fashion footwear or clothing that you are going to be buying for.

As a buyer you will spend a great deal of your role travelling, meeting with suppliers, looking at samples and making the ultimate decision as to whether or not to buy the products and assessing if they will sell in the company you work for. You will need a keen eye and be able to keep on top of the latest trends.

If you are preparing for your interview, you will need to think carefully about how your experience matches with that of the job description and what you know about the company already. Go through your CV in detail highlighting the areas you are not so comfortable with and make a plan about how you could change that and how you are going to learn these areas?

Depending on the products you are going to be buying will depend on what kind of portfolio you have built up over the years but it may be an idea to take with you to an interview some examples of what you have been responsible for buying and an idea of how this has sold and why you made the decision.

Buyer Interview Questions

During your interview you could be asked questions such as:
How do you assess your customers?How do you get to know what they like to buy and whether this is seasonal?Convince me that a particular sample is what we should be buying and why?Why do you think you are a good buyer?What skills make a good buyer?There will be various questions which will be asked specifically related to the industry you are hoping to be a buyer for which makes it more important to research your company well before an interview. Go and pretend to be a mystery shopper, see how the store operates, what the footfall is like etc, target customer, all these areas that you can comment on during an interview is valuable.

Good luck with your interview.

  
If you have got an interview as a Call Centre Operator then you will be dealing with high volume inbound and outbound calls maybe working for one of the utility companies, finance companies etc. You will need to have excellent customer service skills and be able to spend the majority of your day talking to customers on the telephone and keeping accurate logs on who you have contacted and note any follow ups.

Related: Call Centre Operator CV Example

Before your interview, make sure that you research the business well so that you understand what the calls are going to be about. Have you ever had a call from them before? Look at their website for the types of calls they do and the hours they operate to give you an idea.

During your interview, your interviewer will be looking to assess how good your customer service skills are and whether you can do telesales as this will be the bulk of your daily work. You could be asked questions such as:

Call Centre Operator Interview Questions
Have you been used to making high volume calls in the past? If so how many?Are you used to being targeted on the calls that you make?What would you do if a customer was aggressive on the telephone? How would you react?How have you been used to targeting customers in the past?Is the customer always right?There will be many specific questions related to the industry that your interviewer will be keen on finding out from you so it is important to do your research well. Have you looked at the general things before going to an interview, such as where will you park if you are driving, how are you going to travel there, how much time do you need to allow? If you can think of the basic things then you will not need to worry about them on the way to your interview so that you can be thinking of what questions and what information you would like to find out from them.

Good luck.

  
If you are looking to get a job as a Bar Person and have got an interview then you need to assess whether you have done this kind of work before and research the role and the bar carefully.

Tips

Go through your CV in detail and assess whether you have the skills that they require for the bar person job. Have you just served drinks or have you done a mixture of food and drinks and is this something they would like, do they serve food etc?
A bar person interview will usually be a lot less formal than an office worker interview for example but nevertheless your interviewer will still be looking to see if you have the right skills and personality for the job.

Related: Bar Manager Interview

You will need to have an outgoing personality who likes to talk to people and make them feel welcome. In this role you could be working some unsociable hours and dealing with some difficult people and circumstances at times so you need to be strong and able to deal with this.

Bar Person Interview Questions

During your interview you could be asked questions such as:
What do you enjoy about working in a bar?How would your previous Manager describe your personality?What hours or days are you looking to work?Have you ever made cocktails (or something specific to that particular bar)?Have you ever taken food orders or served food?Depending on the business in question will depend on how your interviewer tailors your questions but ultimately they will be looking for you to have excellent customer service skills and be a real people person.  You will need to have a logical mind to be able to deal with a number of drinks orders at once ensuring that you put them into the till correctly and in an efficient manner as to not keep the customer waiting.

Good luck.

  
If you have secured an interview for a Car Rental Agent then you may some prior knowledge of the Car rental market and understand the rule of hiring and terms etc. As an agent you will be responsible for talking to customers and for taking their bookings, providing advice, ensuring that you have the correct payment or method of payment that the right insurances have been taken out etc.

Before attending any interview, it is important to do your research into the company and then match the job description with your CV to highlight prior to any interview what you are able to do comfortably and what you need some work on to be up to scratch and how you are going to go about this.

Car Rental Agent Interview Questions

During your interview you could be asked questions such as:
What advice would you give to a customer looking to hire a car for 5 people?Do you know the different terms of insurance for a young person versus a person of 40+ age? Is there any?What is the minimum leasing term?What is the maximum term?What checks need to be done on the vehicle prior to it leaving the depot?The questions asked will alter greatly if you have done this role before and have a greater understanding but a lot of the information you need will be found during your research on their website etc.

A big part of the role is customer services so this will need to be outstanding to do this role well. Your interviewer will looking for you to be organised and thorough as you will also be working out prices and insurances, things that require great attention to detail so once you have been through your own CV it would be nice to highlight these areas that you know you are good at and that you do these areas well. If you can think of specific examples from a previous work place this would be a good discussion topic when answering questions at an interview.

Good luck.