Telesales CV Example

Telesales CV Example and Template will help you build your own CV in seconds. Your CV must completely unique so write your own CV rather than copying from the web.

Telesales CV Example

Professional Profile

Over 18 years of experience in telesales management, I have created several telesales departments for leading brands, and have also devised and created solution packages for businesses who were under-achieving. I am a great motivator, with a proven track record of effective team management, who consistently meets and exceeds set targets. I am experienced in working with the public and business to business.

Key Skills

Customer focus
Goal driver.
Realistic.
Wider awareness.
Highly organised.
Focussed.
Tenacity and persistence .
Flexible.
Building relationships.

Professional Qualifications
BTEC in Call Centre Operations.

Work History

January 2010 – Present
Call Handler, Blue Communications, London
Diary management
Cold calling
Confirming bookings
Preview sales

January 2008- January 2010

Telesales Handler, Sea Digital, London.

Working in this large entertainment business hub, my main duties were to upsell customers packages in order to get more income for the company. It was my job to call clients and offer them upgrades at a lower than standard price, in return for staying with SEA for a fixed term. I would also offer them upgraded hardware and warranty services. Occasionally I would be changed to an inbound campaign if there was a shortage of inbound staff available.

Skills and Expertise

Branding and marketing
Cold calling
Closing deals
Improving existing customer relationships
Promoting
Creating databases and forever up dating them
Hiring, training and motivating staff, from a team of 4 to 4 groups of 28
Realising peoples strong points, and building on them (as well as my own)
Sourcing leads, from Google, directories and even marketing stands, (asking people to fill out leads).
Composing scripts
Staff and team appraisals
Meetings with company directors and staff
Research
Understanding your customers needs
Working towards very tight deadlines

Good luck with your Sales job applications.